Audio renderer error: Please restart your computer [SOLVED]

audio renderer error
  • When playing a song into your browser, sometimes you can notice an unpleasant audio renderer error.
  • Usually, the issue is due to a bad audio driver, and in this guide, we will help you solve it once for all.
  • If you’re dealing with any kind of audio errors, you can check our Audio issues hub to find a solution.
  • For any other related browser errors you might face, you can visit our Browser troubleshooting section
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If you get the Audio renderer error. Please restart your computer message while playing a YouTube video in your browser, then we might have the solution for you.

It seems like more and more Windows 10 users are reporting this error, and the odd thing is that it’s not specific to a certain web browser or a certain Windows version.

Many of them said that this issue occurred because of an update, a BIOS bug or after changing the audio device. If you’re in the same boat, then let’s try to solve the problem with these handy suggestions.

The issue is usually triggered by a faulty connection or a corrupted driver. In this article, we will guide you on how to solve this problem.

How do I fix the Audio Renderer error on Windows 10?

1. Use DriverFix

The error might be caused by a faulty or an outdated driver. The simplest way to update your drivers is to use a tool instead doing it manually.

DriverFix is a very useful software that acts as a PC scanner. It tests your PC for drivers and finds if they are outdated, broken, or missing altogether.

Furthermore, the tool will provide you the latest compatible driver for your particular hardware component, straight from the manufacturer. After you launch DriverFix, it will trigger a system-wide scan, and then only have to choose which drivers to update or fix.

2. Disconnect and reconnect your audio device

As simple as it sounds, disconnecting, and reconnecting your device, whatever it may be, can solve the problem short term.

If you are using a pair of wired headphones, jack, or USB, then unplug them and plug them back in when you see the Audio renderer error. Please restart your computer message.

This solution is confirmed by many users, but remember that it’s only a temporary one. This also applies to restarting your PC. For a more long-lasting fix, check the other solutions below.

Additionally, two or more audio playback devices connected to your Windows 10 PC can also trigger the error.

In that case, disconnect the second device and keep only the main one connected as this should solve the problem.

3. Run the Audio troubleshooter

  1. Click on the Start icon and select Settings from the left side.
  2. Go to Update & Security.
  3. In the left side panel, choose Troubleshoot.
  4. Click on Playing Audio and then on Run the troubleshooter.
  5. Wait for the process to finish and then restart your PC.

4. Reset/Rollback/Update your audio device

Note: Because each of these options worked for some users and not for others, you can try them one by one and see which works for you:

  1. In the Windows search box, type Device Manager and hit Enter
  2. In Device Manager, expand Audio inputs and outputs.
  3. Right-click your audio device.

4. For resetting/restarting the driver:

  1. Click on Disable device
  2. Wait a few seconds and then right-click it again, this time selecting Enable device.

5. To rollback your driver:

  1. Click on Proprieties.
  2. Go to the Driver tab.
  3. You should see a Roll Back Driver button. Click it and follow the on-screen instructions.

6. For updating the driver:

  1. Click on Update driver.
  2. In the new window that appears click on Search automatically for updated driver software.
  3. Wait for the process to finish.

Note: One of these options should certainly work for you. We recommend that you try them in this specific order, just to make things easier.

5. Specific fix for ASIO driver

Note: If the error only appears while Cubase is open, then the most likely problem is the difference between sample rates. To synchronize them, do the following:

  1. Right-click on the Speakers icon in the bottom-right of your screen, and then click on Sounds.
  2. Go to Playback tab, click on the desired audio device and then on Proprieties.
  3. In Speakers Proprieties go to Advanced tab, and under Default Format choose your preferred sample rate.
  4. Now, open your ASIO driver settings and go to Audio tab.
  5. Under Sample rate, set the exact same sample rate that you choose in Speakers Proprieties at step 3.
  6. Restart your PC.

6. Specific fix for Dell computers

The majority of Dell users confirmed that this solution works like a charm. It seems like there’s a bug in the BIOS, and the only fix is to update the BIOS. To do that, you’ll have to thoroughly read the Dell support page and follow the steps there.

Disclaimer: be aware that the process of updating BIOS is very precise and should be done exactly as described on Dell’s support page. Otherwise, you may render your system unusable.

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About the Author: John Watson

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