Are you worried about a recent price hike in your monthly bill? Have you tried calling your service provider but were unable to negotiate for a discount? Do you want to become a better negotiator so you can lower your internet bills? If the answer to all these questions is yes, then you have come to the right place because, in this article, we will enlighten you about ways to negotiate your cable bills.
Conduct Thorough Market Research
Picking up the phone and start talking is not going to get a good deal. You need to prepare and research before you can get the result you are looking for. Most cable companies provide different deals in different areas. You need to open your browser and start looking for deals offered in your area. Make a table and start noting it all down.
With so many cable companies to choose from, you have a power that you may not have known. Think of it as a bidding war, only the one with the lowest bid wins. Pull up all the deals available in your area and let your cable company compete with it. See what they have to offer and negotiate if you do not like what they have to say in return.
Be Prepared to Cancel the Service
Nothing troubles cable companies more than their customers leaving them. Why? Simply because it is more expensive to bring in new clients than retaining the good older ones. Play smart and keep this bargaining chip for the end. This hanging sword will surely cut the bills and add to your savings.
Talk to Customer Retention with Confidence
Do your research, know what you want, Make your mind. Quit if you do not get what you want! Well, it is time for you to pick up the phone and dial that number. Chances are a customer support agent picks up the call. Their job is simply to support you and what you want is your call transferred to a separate department that caters to your retention. Why is it so important to talk to the customer retention agent? They are trained to retain you and are authorized to offer you deals that even sales agents cannot make.
Be Polite and Kind
While you negotiate a deal, being aggressive is not the way to go but be polite yet assertive. Although they might want you more than you want them, do not let this make you rude. Be polite, talk smooth, keep a smile, and enjoy while you try getting what you want.
Know the Figure that You Can Pay
The most important aspect of any negotiation is to know exactly what you want. How do you know what to expect? Your preparation for the call should have given you the offers and rates that you can get. Look for a number that is good for both of you.
Take what is yours
If you put in the effort to prepare for your call and have negotiated well you should be able to get a sweet deal. If not, you can always look for a new provider that is ready to offer you what you are looking for. Make the preparations, pick up the phone, talk to the customer service department, and take what is yours!
Switch to a new ISP if you are not happy with your current provider
Done all you can and still no results? Well, then there is no point in sticking with your cable provider. There is nothing wrong with moving on. So, if you are looking to get a new internet connection, do check out paquetes de cox internet to find some of the best deals available in your area.
Know Your Options
Before you decide on what company to walk with make a thorough check of all the operating companies in your area. Look for rates, deals, bundle offers, and any discounts that you can get.
Do not just leave the cable provider, there is one last thing that they can do for you. Use the rates that you were getting and put it up against the new provider and maybe you can get an offer. Perhaps, pay less and get more. If you are looking for a new provider, search “Local Cable Deals” and type in your zip code or address and the website will fetch all the viable internet options by the leading providers available to you in your locality.