Microsoft Outlook is a widely used Microsoft application and is trusted by individuals and organizations equally. It’s regarded as one of the most trusted email applications across the globe. Hundreds and millions of people rely on this application with their personal and professional data. It’s a big thing for the company and the application too that the people have their trust in this app.
Microsoft Outlook is meant for making the entire process of sending and receiving mails pretty easy and convenient. The users can send and receive emails to multiple accounts using the Microsoft Outlook service, but there is more to it. It also plays a significant role in the management of the personal data of the users. This data varies from Contacts, Calendar dates & markings, Notes, and a lot more.
If you have been using Outlook for quite some time now, you must be aware that for a significant part of it, Outlook is bug-free and virus-free. But at times, some errors like [pii_email_689e5cd75395e7a3d2dc] appear out of nowhere. These kinds of mistakes cannot only spoil your mood, your work routine but can ruin your entire day. The disappointing part is that you cannot get rid of this error y just refreshing and restarting it. To remove this error and get yourself back to the back again, you must perform troubleshooting by yourself or perform different fixing methods out there.
You must be wondering about the whereabouts of the error and the methods that can be beneficial for the effective fixation of the error. In this article, we will explain everything concerning the [pii_email_689e5cd75395e7a3d2dc] error. So, without any further ado, let us dig straight into the cause of this troublesome error.
What is the cause of [pii_email_689e5cd75395e7a3d2dc] error?
If we talk about the cause or reason for this error, there is no particular reason for the error. The users of Microsoft Outlook have experienced numerous different explanations of this error. It’s pretty challenging to find out the exact reason for the error. When you cannot trace the very basis or cause of the error, the best-case scenario is to try out different methods and find useful ones.
One of the common reasons or causes of this error is the SMTP server conflict. When some dispute arises between the Microsoft Outlook account signed in on the application, it leads to this error. The nearest thing caused by the [pii_email_689e5cd75395e7a3d2dc] error is blocking the users from sending any emails.
Other reasons for the error vary from any bug that ultimately leads to corruption. It’s not that important to find out the cause of the error. The thing that makes a difference is tracking the ultimate solution or fix to the problem.
SMTP Server Conflict
If the cause of error is the usual SMTP server conflict, follow the steps listed below.
- Open the Microsoft Outlook.
- From the left corner of the app, click and choose the “File” option.
- Move to Account Settings.
- A window will appear. Tap on the email tab there.
- Select the “More Settings” tab now.
- Navigate to the Internet Mail Settings.
- Move to the General tab and tick mark the “my outgoing server(SMTP).”
- Tap on the “Save” icon.
- Close the window and open Microsoft Outlook again to check if the error is gone.
What are the different method of fixing the [pii_email_689e5cd75395e7a3d2dc] error?
When it comes to the fixation of this Microsoft Outlook error, we can find several solutions out there. We have come up with some of the widely accepted solutions that work best to solve this issue. These fixations or solutions will aid you in sending and receiving emails without facing any error.
The methods of fixation that we have picked up will help you solve this issue and inhibit the screen from popping up on your Microsoft Outlook account. The procedures mentioned below are tried and tested and work in solving the error caused by different reasons.
Another significant thing about these methods is that you only have to try them once. After you find out the technique working out for you and solving this error efficiently, all the trouble is over. You can easily use that particular method the next time you see the error.
As we have mentioned earlier, it’s not essential to know the cause of the reason or to trace the reason behind it, but it’s not a bad idea either. If you know the reason for the error, you can easily choose the method that will be effective. Moreover, this will make you more independent and self-sufficient in solving the error the next time.
Let us look at the methods and determine what sets them apart from all other techniques found in the market.
1. Update Microsoft Outlook to Latest Version
Microsoft is a fantastic platform to work with. As a brand, it believes in going with the flow. Probably that’s why we keep on seeing updates in its applications very now and done. It releases updates almost every month. Only by keeping the application updated to its latest version can solve a lot of conflicts and problems.
Most of the time, all these errors that appear in the Microsoft Outlook application are because of a wrong parameter of all the things. Once you update Microsoft Outlook, all these conflicts and issues will be resolved on their own. This will save you from all kinds of errors and pop-ups that appear just because you are using an older version of Microsoft Outlook.
If you haven’t updated Microsoft Outlook yet, it’s the right time for you to do that. There are several ways through which you can update your Microsoft Outlook. You can either edit the application internally or choose the Microsoft Update to do that.
The best part about these updates is that they will update the M.S. Outlook and the other applications and functions of the O.S. This is best for the overall health of your computer. Before updating the Microsoft application, check and compare the version you are going for with the latest version available on the Microsoft Office Website. In order to update your Microsoft Outlook account, act on the steps given below.
- Open the M.S. Outlook app on your computer or P.C.
- Click on the Files tap present on the top left corner.
- Select the “My Account” option from the menu.
- Tap on the product information menu and select the “Update” option.
A dialog box will appear on the screen saying Downloading Microsoft Updates. After the download is finished, you can send and receive emails without seeing the error message on your screen.
2. Change the Port Number
If you wonder why we have included port number change in these methods, you will find the answer in a bit. This method is one of the most effective ones when it comes to fixing the error. A lot of users have tried it, and they are surprised to notice how the error vanishes just by changing the port number.
It’s an easy and straightforward procedure, and you can get rid of the error in fractions of seconds or minutes. One of the causes of the [pii_email_689e5cd75395e7a3d2dc] error is the mismatched port numbers of the servers. So, the error will go immediately after you change the port number.
Follow the following steps in order to change the port numbers in the Microsoft Outlook Application.
- Open Microsoft Outlook.
- Select the Files option.
- Tap on the Account Setting button.
- Navigate to the email. Select the email account for which you need to change the port number.
- Tap on the “Change” option.
- A dialog box saying “changes have been done” will pop up on the screen. Select More Settings.
- Choose the Advanced option. Move to the Internet Email Settings.
- In the Outgoing Server(STMP), change the port number.
- Click OK and confirm.
The new settings have changed port numbers will be saved, and all the conflicts will be eliminated. Now, restart the computer and continue from where you left. Once you start working on your Microsoft Outlook application again, check if all the functions are working fine. If you notice any problem, you can repeat the procedure, and it will be fixed. You have to try other methods if the issue is still not fixed.
3. Remove Duplicate Accounts
If you have tried both the methods mentioned above and are still unable to fix the problem, it’s the right time to deleted the duplicate accounts from your Outlook account. If you manage duplicate accounts from the same Outlook account, the [pii_email_689e5cd75395e7a3d2dc] Error message can pop up on your screen anytime.
The error can get fixed if you delete any such account. You can follow the below-mentioned steps to get rid of the error.
- Select the Files options.
- Tap on Account Setting. Choose the Account Settings from the drop-down menu.
- Choose the email account that you want to delete.
- Tap and choose the Remove icon.
- Click “OK” after the appearance of the final confirmation box.
After getting done with the steps mentioned above correctly, the issue from [pii_email_689e5cd75395e7a3d2dc] error should be gone. It gets fixed immediately. Check for the issue, and if it’s gone, you are sorted.
One more thing to keep in mind here is to manage your accounts neatly and keep them organized. You can repeat the same procedure if the error message appears again. Now, your productivity will no longer be interrupted by any error or conflict.
In case you are unable to fix the error via this method of deleting the duplicate accounts, the reason for the error might be something else. To improve the error, move to the following methods now.
4. Fix the Error through Control Panel
This is another effective method in getting rid of the [pii_email_689e5cd75395e7a3d2dc] Error. At times, the Microsoft Office Suite gets corrupted because of some missing files. This leads to the appearance of [pii_email_689e5cd75395e7a3d2dc] Error. Steps to solve the issue are given below.
- Select the Start Button from the taskbar.
- To open the Control Panel, type “Control Panel” in the search bar.
- Select the “Programs and Features” option from the Control Panel.
- You will see an uninstall a Program tab now. Select it.
- Now, choose Microsoft Office 365.
- Tap and select the change option.
Make sure that after following all the steps mentioned above, you have restarted your Microsoft Outlook Application. This way, you will get to know if the error is fixed or not. Restart is pretty crucial in this kind of scenario as you might be unable to notice any changes in an already opened application.
If you cannot see the error on opening the app, your error is fixed. Now you don’t need to do anything else to keep working on your M.S. Outlook account.
By following this method, you will permanently eliminate the error unless some specific changes cause the error to appear again. But you can fix the error anytime now using the methods we have included in this article.
Avoiding the error
- Keep your P.C. safe and away from all viruses and malware.
- Avoid the installation of a lot of plugins and add ons. The conflicts with these plugins and add ons can lead to your Microsoft Outlook account’s slowing down.
- Make sure to scan your P.C. now and then. This will keep your P.C. safe and allow all external applications to adjust accordingly.
To know more about the [pii_email_689e5cd75395e7a3d2dc] error, you can see various tutorials available on YouTube. Make sure to try out the methods mentioned above.
The [pii_email_689e5cd75395e7a3d2dc] error or any other error which proves to be a hurdle in your productivity and interrupts your working space requires an immediate solution. The best thing that can be done in this regard is to avoid such errors, including the [pii_email_689e5cd75395e7a3d2dc] error.
If you want to know more about solving [pii_email_689e5cd75395e7a3d2dc], you can research the internet and find tutorials that help beginners fix these issues themselves. There are detailed error-correcting tutorials online on various error codes.
The most crucial thing in this regard is staying cool-headed and dealing with the entire thing with a lot of patience. The whole process will get easier for you this way. Stay connected to know more things about the errors and their solutions.
Here is the List of Errors:
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